Seller FAQs

Sign up. Stand out.

We’ve made it easier for businesses like yourself to start selling on our marketplace. A Matter Of Style celebrates fun, innovative design from the small creative businesses across Europe that love what they do. Our site brings together an expertly sourced global community of crafters and independent sellers looking for something different.

Join our curated community of respected, professional sellers today! Use our partner application form to let us know about your business and products. Once approved, you’ll receive our seller contract with our terms to sign and return.

And we’re looking for partners like you. A Matter Of Style is a curated Marketplace of respected, professional sellers who offer only top-quality, authentic products and best-in-class customer service. Find out more about our seller onboarding process here, or contact us to discuss your business before completing the application form.

Still have questions?

Get the answers to some of the most frequently asked questions from our sellers.

Not currently. However, as continues to grow we plan to expand our Partner community to include international sellers. If you would like to be notified when applications from international businesses are open, please register your interest here.

In order to sell through A Matter Of Style, you will need to be registered as appropriate according to your turnover or size. However, you do not need to be a VAT registered business at the time of applying to sell with us. Apply to sell with us.

Absolutely not. Completing the form gives us the opportunity to hear more about your business and products, giving us the appropriate information about working with you. Should you be accepted onto our marketplace you can still decide not to join, but we’d love you to, as we believe there’s something special about your products. So join and grow with us!

There is NO membership fee or length of contract. You just need to supply us with your wholesale prices with RRP and we will do the rest.

There is NO annual fees or membership fees. There is NO fees to pay to host your products on A Matter Of Style marketplace and no fees to pay when you have made a sale.

There are no joining fees or any hidden fees. We charge only for what we sell for your brand. We operate on the wholesale cost model, meaning we pay our partners the wholesale cost of their items, and we set the retail price.

Unfortunately not. You’ll need to provide images of the products you would like to sell, either by giving us a website address where your photographs can be found (this can be your own site, or a link to an online photo sharing application such as Flickr or similar), or attaching them to an email and sending them to us.

No professional images are not required however product imagery is a key aspect to succeeding on our platform. Pictures say a thousand words so a good image will help sell products and maximize sales and profits. The best way to sell products is to let them sell themselves.

No, we have a dedicated onbording team that will do this for you. We will create your storefront and upload all your products selected. The setup process can take as little as two weeks, and partners can begin seeing sales within a month.

Sometimes we get overwhelmed with applications so it takes a little longer then usual to reply to everyone with a response so please bare with us and we will get in touch.

Other times, we may not have all the information we need to process your application and therefore this may have caused a delay. Please check you have provided all the information below:

  • Applied to sell with us by filling in the online form
  • Sent images of your products either through our website, or sending us links to images on an external website ( links can be to your website or photo sharing sites)
  • Waited at least seven days since you sent us your product photography?
  • Ensured that your email spam and junk filters recognise as a safe contact so you can receive our email response

Please make sure you’ve completed all these steps. If you’ve done all of these and still not heard from us then please get in touch so that we can further your application

If you have or sell any kind of personalisation or customised products, we can always bring these specifications to our product pages. Our website was built on the way to add any specific field based on your website. Also, when the order is processed, we can always put you in touch with the client for further discussion.

The new business team will be in touch with instructions of how to move forward and complete your membership with us.

A member of the team will be in touch to advise on the reason why.

If you have new products or updated photography, please do get back in touch with us and we will be happy to re-review your application. Please note that we require images of your updated range. There’s no need to fill in the application form again as we’ll have your details on record.

We pay all the orders in advance, which means when you receive a new order request from our side, you can send us the invoice and we will proceed with the payment and send you the proof of payment.

We can pay orders in different ways. Our preference is to pay via bank transfer if is possible, but we can pay also with PayPal or Credit Card. All the orders will be paid in advance.

No. A Matter Of Style operates on the dropship model, so we send the customer order to your warehouse, then you pick, pack, and prepare to send the product directly to the end customer. We will pay for 100% of the shipping cost.

Yes, everyone deserves a break! If you’re off to the seaside, shutting down over festive holidays, or simply need a little break, you can easily turn on ‘Holiday Mode by contacting us and we will do the rest.

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