Cookie Policy

This Cookie Policy was last updated on October 26, 2022 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland

Introduction

Our website, https://www.amatterofstyle.eu (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

Cookies

Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

Statistics cookies

We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

Advertising cookies

On this website we use advertising cookies, enabling us to personalise the advertisements for you, and we (and third parties) gain insights into the campaign results. This happens based on a profile we create based on your click and surfing on and outside https://www.amatterofstyle.eu. With these cookies you, as website visitor are linked to a unique ID, so you do not see the same ad more than once for example.

Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Carlos Filipe Oliveira Barge
Travessa da Estrada Nova 190, 3885-062 Arada, Portugal
Website: https://www.amatterofstyle.eu
Email: info@amatterofstyle.eu
Phone number: (+351) 916 234 466

Refusal of transaction

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of so refusing or by reason of unwinding or suspending any transaction after processing has begun.

Availability

All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock or due delays from our partners, we will contact you by email or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.

Price and payment terms

The prices payable for goods that you order are as set out on our website. All prices are inclusive of VAT at the current rates and are correct at the time of entering information (We use an EU VAT Compliance Plugin). Where it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, and offer to sell you the goods of the specification and description at the price stated in the email and will state in the email the period for which the offer or the price remains valid.

We will take payment upon receipt of your order from your credit or debit card. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from you, then we can refuse to process your order and/or suspend any further deliveries to you. This does not affect any other rights we may have.

  1. Payment – Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
  2. Promotional Discount Codes – We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this Website. The conditions of use relating to any discount code will be specified at the time of issue.

Payment methods

Purchases for goods and/or services you make with us may only be paid for using the payment methods we make available from time to time through our payment facility or by redeeming an email gift voucher against us to put towards your purchase of goods and/or services on the Site.

The Seller further agrees that it will not seek recourse (legal or otherwise) against you for payment of items if you have validly paid us. All prices shall be shown in the applicable currency and payable in that currency. You accept that some banks may charge you an additional fee for certain transactions (for example, international transactions). You accept that item prices in the currencies displayed do not vary according to your location; delivery charges will vary depending on the destination to choose to have the item delivered.

For delivery destinations within the EU prices include VAT or other sales taxes where applicable. For delivery destinations outside the EU, prices do not include VAT or other sales taxes.

Delivery charges and arrangements

Your shopping basket on the Site displays the goods you have chosen, the Seller (available in each product page) who shall provide them and details of postage. The delivery costs for each Seller vary according to the delivery methods they offer. Any delivery times quoted are in working days.

We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed and therefore time is not of the essence.

In any event, we will aim to deliver your goods within 30 days from the day after the day we received your order. If delivery is delayed beyond this time, we will contact you and either agree on a mutually acceptable alternative date.

Import regulations and duty

If you order goods from our Site for delivery outside Europe, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for the payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Returns and exchanges

Please see our Returns & Exchanges Policy if you wish to discuss or organise a return, replacement or refund of an item purchased through the Site. Unfortunately, some items are non-cancelable and non-refundable, please see our Returns & Exchanges Policy for more information.

Cancelations rights

We process all orders within 24 hours if you change your mind during that period your purchase can be canceled in full and all payment refunded. You cannot cancel your contract if the goods you have ordered are bespoke (i.e. made to order/personalized).

  1. Damage Goods – Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 SI 2013/3134 you have the legal right to cancel your order up to 14 calendar days after the day on which you receive your goods (with the exception of any made to order items). Failure to report a damaged item within 14 days will invalidate your right to any refund or replacement. We reserve the right to ask customers to provide photographic evidence of broken or damaged goods at our discretion.
  2. Incorrect or Missing Goods – Please contact us by phone or email within 14 days of receipt of your order. Failure to report incorrectly sent goods or goods missing from your order within 14 days will invalidate your right to any refund or replacement.

If you have received the goods before you cancel your contract then you must send the goods back to our returns address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery, you should not unpack the goods when they are received by you and you must send the goods back to us at our returns address at your own cost and risk as soon as possible.

Once you have notified us that you are canceling your contract, and we have either received the goods back or, if earlier, received evidence that you have sent the goods back, we will refund any sum debited by us from your credit or debit card within 14 calendar days.

We may make a deduction from your refund for any loss in the value of the goods supplied if the loss is the result of unnecessary handling by you (for example using or wearing the goods prior to cancellation).

Waiver

If we fail at any time to insist upon strict performance of any of your obligations under these Customer Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under them, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Customer Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

Personal data, commercial messages, and newsletter

The buyer consents to the processing of their personal data by the seller for the purposes of implementation of rights and obligations under the purchase contract and for the purposes of management of the user account. Unless the buyer selects another option, it is understood that they give consent to the processing of their personal data by the seller also for the purpose of sending information and commercial messages to the buyer. Refusing to consent to the processing of personal data to the full extent under this article would not in itself prevent the conclusion of the purchase contract.

When you make a purchase at A Matter Of Style you are automatically subscribed to our mailing list. This means that you will receive newsletters, catalogs, printed matter, and offers. If you want to unsubscribe to our newsletter you can opt-out any time or please contact us.

Typographical errors

We reserve the right to subsequently correct prices, product texts, and images printed or incorrectly printed on the site. We reserve the right to make appropriate price adjustments (e.g. changed prices from our suppliers and currency fluctuations) inventory/stock changes and any technical errors on the website, browser, and in hardware such as networks and servers.

Force majeure

Where we or a Seller are prevented from or delayed in carrying out obligations under these Customer Terms due to circumstances beyond our or the Seller’s reasonable control including, without limitation, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, epidemic, lock-outs, strikes or other labor disputes (whether or not relating to the Seller’s workforce), or restraints or delays affecting carriers or an inability or delay in obtaining supplies of adequate or suitable materials then either our or the Seller’s (as the case may be) performance of its obligations shall be postponed for the period of time that the circumstances continue.

Feedback and complaints

We hope that you’re pleased with any purchase you’ve made or service you’ve received from A Matter Of Style and that you’ll never have reason to complain – but if there’s something you’re not happy with, we’d like you to tell us. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments. General comments about the Site are welcome, please contact us.

Other applicable terms and conditions

Additional terms and conditions may apply to certain of our products and services. These products and services, and the terms and conditions which apply to them are set out below.

Governing law, jurisdiction, and language

These terms and conditions are to be construed in accordance with the laws of Portugal and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Portuguese courts. All contracts are concluded in English.

Entire agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and A Matter Of Style. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of A Matter Of Style.

Last amended 5th of December 2022.

Need help?

Contact us at info@amatterofstyle.eu for questions related to our terms and conditions

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